It is our goal to help you quickly resolve any technical issues with our products. If you have any technical questions in the process of using our products, please be free to contact us. We will be very glad to help you. Usually you will have an answer within 24 hours in working days.
Please submit the following information in your e-mail:
1. Which operating system do you run?
2. Where and when have you purchased our software?
3. What is the number of your Order ID?
4. Did you receive an error message? If yes what exactly does it read?
5. Can the problem be duplicated?
6. If possbile, attach a screenshot.
Note: Make sure you are using the latest version of our product. If not, please enjoy it from the Download Center